We’re an insight-led innovation studio on a bold mission:

No More
Crappy
Products.

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Since 2018, we've been on a journey

Conversation Studio market research team since 2018
Consumer insights research session
Conversation Studio Amsterdam office
Consumer insights team Netherlands
8
Years in Business
200+
Business Challenges Solved
30+
Markets Covered

Great products don't happen by accident.

Innovation Strategy
We help you identify where to play, who to serve and how to win to move forward with clear direction.
Proposition Design
We shape and validate propositions that resonate, so you bring to market what people want.
Marketing Communication
We explore and refine how your story lands to ensure your message connects with the right people in the right way.
Explore our research services

How our consumer listening is tailored to your challenge.

Innovation Strategy
Proposition Design
Marketing Communication
Quantitative Scale
Pain & Gains Exploration
Consumer Audience Segmentation
Breakthrough Idea Generation
Product Concept Test
Feature & Pricing Optimisation
Benefit Value Test
Advertising Pre-Test
Packaging Design
Claims Test
Qualitative Depth
Consumer Deep Dives
Product Concept Exploration
Communication Test & Understanding
SUCCESS STORIES

Our success stories

How we've helped our trusted partners turn consumer truth into confident decisions.

JBL
Home Audio Product Validation
+

We help JBL explore and validate their home audio product concepts and MVPs in multiple markets through qualitative explorations and quantitative validation.

Philips
Beauty & Grooming Innovation
+

We help Philips fuel their innovation pipelines for Beauty & Grooming products, test packaging and co-create with high-end consumers to develop new propositions and design premium user experiences.

Bugaboo
Market Positioning & Insights
+

To understand market potential and differentiation compared to competitors, we provide Bugaboo with target group insights, feature preferences and market differences.

Hunkemöller
Digital Commerce Strategy
+

We guide Hunkemöller in defining their Digital Commerce North Star through multi-market insights, AI-moderated interviewing and qualitative deep dives combined with internal workshops and co-creation sessions.

Heineken
Marketing Communication Research
+

For their local and global brands (lager, special beers, low and no alcohol) we conducted qualitative and quantitative research to test communication, new propositions and facilitate AI masterclasses and ideation sessions.

Porsche
Premium Audience Activation
+

We conducted premium target group deep dives and helped design the optimal customer journey to attract and activate new audiences in the Netherlands.

FrieslandCampina
Strategic Innovation Territories
+

Through multiple extensive international consumer studies and internal workshops, we helped FrieslandCampina identify and fuel their new strategic benefit territories.

Gazelle
E-Bike Innovation Pipeline
+

We help Gazelle identify new innovation opportunities through qualitative deep dives, MVP exploration and quantitative concept tests in multiple markets.

Harman/Kardon
Audio Innovation Research
+

Before home audio innovations come to market, we help Harman/Kardon explore and validate their product concepts and comms in multiple markets through qualitative explorations and quantitative validation.

elho
Brand & Innovation Tracking
+

We track elho's brand awareness multiple times per year across multiple markets and facilitate co-creation sessions to ideate, explore new concepts and test in-store communication.

NKC
Innovation Territory Development
+

To appeal to new target audiences and stay relevant, we help NKC with deep understanding of their market, identifying new innovation territories and developing new service concepts.

Picnic
Market Expansion Research
+

To explore new market opportunities, we helped Picnic identify and understand new target audiences, resulting in product introduction in various markets.

Centraal Beheer
Value Proposition Design
+

We conducted a conjoint study to help Centraal Beheer design their new value proposition, understanding the optimal set of features and pricing.

Salsa Shop
Brand Growth & Awareness
+

We help Salsa Shop become the go-to fresh Mexican food chain by providing insights and direction to optimise consumer appreciation and brand awareness.

Platinum Sun & Shade
Product Innovation Research
+

To grow their business, we help Platinum understand their target audience needs and preferences and identify potential product optimisation and innovation opportunities.

Audio Obscura
Customer Experience Design
+

We help Audio Obscura optimise their customer journeys to develop the best possible user experience and explore the potential of community propositions.

ASC
Global Sustainability Research
+

For Aquaculture Stewardship Council we run global studies to understand seafood perceptions and the value of their label, accelerating the transformation of the seafood farming industry towards sustainability.

ASN Bank
Concept & Communications Research
+

We conduct qualitative deep dives for ASN Bank to explore new concepts and help refine communication for bank products.

JBL, Home Audio Product Validation, a case study by Conversation Studio
OUR PHILOSOPHY

The 3i
Philosophy™

Insights without action is just information. That's why everything we do is guided by our 3i Philosophy™

01
We Inform.
By truly listening to real people and uncovering what they actually need.
02
We Inspire.
By turning those needs into sharp opportunities worth chasing.
03
We Ignite.
By giving you a clear path so you know exactly what to do and how to move.
ABOUT US

About us

Based in Amsterdam, we're a team of researchers, strategists and thinkers with one shared obsession: understanding people to help brands build products that actually make sense.

Edo de Haas
Edo de Haas
Co-Founder
Marjolein van Ballegooij
Marjolein van Ballegooij
Co-Founder
Joshua Siegel
Joshua Siegel
Insights Manager
Marit Visser
Marit Visser
Working Student Insights Manager
Nicole Broersma
Nicole Broersma
Marketing Manager
Christel de Bruijn
Christel de Bruijn
Head of Qualitative Research
Maya Orbach
Maya Orbach
Insights Manager
Alfie Adamson
Alfie Adamson
Business Development Director
Deeper Research
Service Exploration

Every brief is different. Here is a closer look at the research services we use to get you the answers you need.

Innovation Strategy

We identify unmet needs and validate new ideas before you invest in building them.

See what's included +

Pain & Gains Exploration. Uncover the real problems your consumers face and the gaps your competitors are missing.

Consumer Audience Segmentation. Identify the distinct groups in your market so you know exactly who to target and how.

Breakthrough Idea Generation. Rapidly test and prioritise new ideas so you put your energy into the ones most likely to win.

Consumer Deep Dives. Go beyond the numbers to understand the motivations, needs and behaviours that shape how people choose.

Proposition Design

We test your concepts, features and pricing so you build and launch with confidence.

See what's included +

Product Concept Test. Find out if your concept has real market potential before you commit to building it.

Feature & Pricing Optimisation. Discover which features your consumers value most and what they'll actually pay for.

Benefit Value Test. Find out which benefits drive purchase decisions so you build and market around what really matters.

Product Concept Exploration. Put your early concepts in front of real consumers and get the feedback you need to sharpen them.

Marketing Communication

We make sure your message, creative and claims land before you spend a single media euro.

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Advertising Pre-Test. Know your ad works before it goes live so your media budget is money well spent.

Packaging Design. Find the packaging that grabs attention, communicates your product clearly and pushes people to buy.

Claims Test. Find out which claims land hardest so every word on your pack and in your ads earns its place.

Communication Test & Understanding. Find out how your message actually lands, what connects, what confuses and what to fix before you go live.